I used Across the Pond's services to help me apply for my Journalism MA in the UK. I remember asking over and over again if it there was a fee to pay because I couldn't believe such a great service was free of charge. From the very start, my adviser was there to guide me.
He helped my explore program options all over the UK . When I decided on a few, he helped me prepare my application for each school and went through it to make sure it was accurate. Then after receiving my offers and choosing a school, my adviser helped with my student visa application, residence application, and even suggested a few places to check out in the UK when I'm there! He answers any questions I have via email within 24 hours or on Skype.
I would recommend this service to anyone interested in an education in the UK. I fly to London in less than a week to start my MA and that wouldn't have been the case without the help of my great adviser!