Event cancellation

In order to request a cancellation you need to put a formal request in writing by filling in the form below, clearly stating which events you want to cancel and the reasons why. Based on the date of the request and whether or not cancellation policy indications have been met, we’ll respond in writing in order to inform you of the result of your request.

We will do our very best to avoid having to charge for a cancelled event but if there are no institutions on the waiting list and the space has already been paid for then unfortunately there will be no alternative.

In the event of unforeseen external circumstances such as strikes, medical emergencies, natural disasters etc. leading to a cancelled event, every effort will be made to offer an alternative activity, but if that proves to be impossible no refund/compensation can be guaranteed.

If you'd rather reschedule an event, please go here.

Need Help?
Send us a message